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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to, and AMES Research Laboratories and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to AMES include and AMES Research Laboratories. The AMES website is a Waterproofing Coating and Sealant site. By using the AMES website, you consent to the data practices described in this statement.

Privacy Compliance Certification

AMES has PCI DSS certification.

Collection of your Personal Information

In order to better provide you with products and services offered, AMES may collect personally identifiable information, such as your:

- First and Last Name

- Mailing Address

- E-mail Address

- Phone Number

If you purchase AMES's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

AMES may also collect anonymous demographic information, which is not unique to you, such as your:

- Age

- Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

AMES collects and uses your personal information to operate and deliver the services you have requested.

AMES may also use your personally identifiable information to inform you of other products or services available from AMES and its affiliates.

Your Access to and Control Over Information

You can do the following at any time by contacting AMES via the email address or phone number provided at the bottom of this page:

- See what data AMES has about you, if any.

- Request that AMES change/correct any data AMES has about you.

- Request that AMES delete any data we have about you.

- Express any concern you have about AMES’s use of your data.

Sharing Information with Third Parties

AMES does not sell, rent or lease its customer lists to third parties.

AMES may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AMES, and they are required to maintain the confidentiality of your information.

AMES may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AMES or the site; (b) protect and defend the rights or property of AMES; and/or (c) act under exigent circumstances to protect the personal safety of users of AMES, or the public.

Except as otherwise provided in this Privacy Policy, AMES does not knowingly allow third parties to collect information, including personally identifiable information, about you and your online activities over time and across different websites.

Tracking User Behavior

AMES may keep track of the websites and pages our users visit within AMES, in order to determine what AMES services are the most popular. This data is used to deliver customized content and advertising within AMES to customers whose behavior indicates that they are interested in a particular subject area.

AMES honors “do not track” signals and other similar mechanisms, and will not track, plant cookies, or use advertising when any of these mechanisms are in place.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by AMES. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AMES website.

Use of Cookies

The AMES website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AMES pages, or register with AMES site or services, a cookie helps AMES to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AMES website, the information you previously provided can be retrieved, so you can easily use the AMES features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AMES services or websites you visit.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

AMES secures your personal information from unauthorized access, use, or disclosure. AMES uses the following methods for this purpose:

- SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

International Users

If you are accessing this website from any region with laws governing personal data collection, use, and disclosure that are different from the laws of the United States, please be advised that through your continued use, which is governed by the law of the United States and this Privacy Policy, you will be transferring your personal information into the United States and you consent to that transfer.

Children Under Thirteen

This website Is not directed at children and AMES does not knowingly collect personally identifiable information from children under the age of thirteen. Parents and guardians are requested to contact us if their child has provided us with personally identifiable information so that it can be deleted. If you are under the age of thirteen, your parent or guardian must notify AMES that they have granted you permission to use this website before you use it.

E-mail Communications

From time to time, AMES may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from AMES or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from AMES, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

Changes to this Statement

AMES reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

AMES welcomes your questions or comments regarding this Statement of Privacy. If you believe that AMES has not adhered to this Statement or you have a request regarding your personally identifiable information, please contact AMES at:

AMES Research Laboratories

1891 16th St SE

Salem, Oregon 97302

Email Address:

Telephone number:


Effective as of February, 2023