Warranty Information

LIMITED WARRANTY

Product: Ames® Premium Roof Armor

Term of Warranty: 15 Years

When properly applied, (dba) Ames Research Laboratories, Inc. (“we” or “us”) warrants that Product was free from manufacturing defects at the time of manufacture. THIS LIMITED WARRANTY EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. This warranty does not apply to any water containment system including, without limitation, cisterns, pools, fountains, water features, holding tanks and ponds.

This warranty shall not apply if the Product is not applied in accordance with all labels and directions on properly prepared and approved surfaces; when the Product fails due to improper product application, insufficient coating thickness, or improper surface preparation; cracked structural surfaces; reoccurring efflorescence; or any conditions not reasonably foreseen by us.

Package labeling, application guides, internet demonstrations, other internet information, and specifications are all as complete as possible, but cannot encompass all conditions, applications and/or surfaces so therefore are considered suggestions only. It is the responsibility of the purchaser to follow the most current packaging, websites and literature instructions published at the time of application and failure to follow such instructions shall void this limited warranty. Application information is subject to periodic revision and actual site conditions may affect performance. The user is further responsible for complying with local construction regulations and codes.

All customers are advised to conduct their own test in actual use conditions before using the product. Purchase of the product acknowledges acceptance of these terms.

In the event of a breach of this limited warranty you must promptly notify us. Your remedy for a breach of this limited warranty is limited to a replacement of the product purchased or, at our option, a refund of the purchase price. This is the EXCLUSIVE REMEDY. For warranty fulfillment, return used product container and original sales receipt to Ames Research Laboratories, Inc, Product Services Department, 1891 16th St SE, Salem, OR, 97302.

In no event shall Ames Research Laboratories, Inc or its affiliates, stores, store sales personnel, nor company salespeople be liable for any penalties, special, contingent, punitive, incidental, or consequential losses, damages, or expenses due to breach of warranty, breach of contract, tort (including, but not limited to, negligence, breach of warranty and strict liability, whether sole or concurrent), or otherwise including, but not limited to, damages for destruction of or loss to property, personal injury (to the extent permitted by law), late delivery or loss of use property, loss of production, revenue, or profits, cost of capital, cost of substitute products, or for any other types of economic loss, or for claims of customers of purchaser or users of the Product for any such damages, even if we have been advised of the likelihood of such damages.

Warranty Exclusions:

Products for Roof or Roof Decks: This warranty in no way implies replacement due to product failure from improper application, inadequate rooftop drainage, or ponding. Materials are specified in a system which requires application at recommended rates to achieve a final finished system thickness.

Products for Waterproofing: Waterproofing projects can frequently involve a combination of products and systems working together to provide the intended waterproofing.

Substrate Limitations: No warranty is given for application of any of our products when applied over dirty, wet, contaminated, or deteriorated substrates that are not first cleaned or rehabilitated to a useable condition. It is the user’s responsibility to identify and resolve any substandard substrate conditions.

Adhesion Exclusions: Sale of materials to user does not imply acceptance by us or buyers intended use or substrate. It is the responsibility of the user to apply test patches of the product at recommended rates and conduct any testing to confirm adhesion to their substrate.

Frozen Product Exclusions: Products may freeze during storage or application in freezing temperatures. Freezing product is not covered under product defect warranty.

Use of Product in Conjunction with the Products of Others: Some products by others that may be used in conjunction with our products include - but may not be limited to - foundation drainage systems, protection board, plumbing connections, backfill materials, roof ballast, cleaning chemicals, etc. No warranty is expressed nor implied on failures of product to perform due to differing systems or materials being installed incorrectly or without regard to compatibility with our products.

LIMITED WARRANTY

Product: Blue Max Regular Grade

Term of Warranty: 20 Years

When properly applied, (dba) Ames Research Laboratories, Inc. (“we” or “us”) warrants that Product was free from manufacturing defects at the time of manufacture. THIS LIMITED WARRANTY EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. This warranty does not apply to any water containment system including, without limitation, cisterns, pools, fountains, water features, holding tanks and ponds.

This warranty shall not apply if the Product is not applied in accordance with all labels and directions on properly prepared and approved surfaces; when the Product fails due to improper product application, insufficient coating thickness, or improper surface preparation; cracked structural surfaces; reoccurring efflorescence; or any conditions not reasonably foreseen by us.

Package labeling, application guides, internet demonstrations, other internet information, and specifications are all as complete as possible, but cannot encompass all conditions, applications and/or surfaces so therefore are considered suggestions only. It is the responsibility of the purchaser to follow the most current packaging, websites and literature instructions published at the time of application and failure to follow such instructions shall void this limited warranty. Application information is subject to periodic revision and actual site conditions may affect performance. The user is further responsible for complying with local construction regulations and codes.

All customers are advised to conduct their own test in actual use conditions before using the product. Purchase of the product acknowledges acceptance of these terms.

In the event of a breach of this limited warranty you must promptly notify us. Your remedy for a breach of this limited warranty is limited to a replacement of the product purchased or, at our option, a refund of the purchase price. This is the EXCLUSIVE REMEDY. For warranty fulfillment, return used product container and original sales receipt to Ames Research Laboratories, Inc, Product Services Department, 1891 16th St SE, Salem, OR, 97302.

In no event shall Ames Research Laboratories, Inc or its affiliates, stores, store sales personnel, nor company salespeople be liable for any penalties, special, contingent, punitive, incidental, or consequential losses, damages, or expenses due to breach of warranty, breach of contract, tort (including, but not limited to, negligence, breach of warranty and strict liability, whether sole or concurrent), or otherwise including, but not limited to, damages for destruction of or loss to property, personal injury (to the extent permitted by law), late delivery or loss of use property, loss of production, revenue, or profits, cost of capital, cost of substitute products, or for any other types of economic loss, or for claims of customers of purchaser or users of the Product for any such damages, even if we have been advised of the likelihood of such damages.

Warranty Exclusions:

Products for Roof or Roof Decks: This warranty in no way implies replacement due to product failure from improper application, inadequate rooftop drainage, or ponding. Materials are specified in a system which requires application at recommended rates to achieve a final finished system thickness.

Products for Waterproofing: Waterproofing projects can frequently involve a combination of products and systems working together to provide the intended waterproofing.

Substrate Limitations: No warranty is given for application of any of our products when applied over dirty, wet, contaminated, or deteriorated substrates that are not first cleaned or rehabilitated to a useable condition. It is the user’s responsibility to identify and resolve any substandard substrate conditions.

Adhesion Exclusions: Sale of materials to user does not imply acceptance by us or buyers intended use or substrate. It is the responsibility of the user to apply test patches of the product at recommended rates and conduct any testing to confirm adhesion to their substrate.

Frozen Product Exclusions: Products may freeze during storage or application in freezing temperatures. Freezing product is not covered under product defect warranty.

Use of Product in Conjunction with the Products of Others: Some products by others that may be used in conjunction with our products include - but may not be limited to - foundation drainage systems, protection board, plumbing connections, backfill materials, roof ballast, cleaning chemicals, etc. No warranty is expressed nor implied on failures of product to perform due to differing systems or materials being installed incorrectly or without regard to compatibility with our products.

LIMITED WARRANTY

Product: Blue Max New White

Term of Warranty: 20 Years

When properly applied, (dba) Ames Research Laboratories, Inc. (“we” or “us”) warrants that Product was free from manufacturing defects at the time of manufacture. THIS LIMITED WARRANTY EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. This warranty does not apply to any water containment system including, without limitation, cisterns, pools, fountains, water features, holding tanks and ponds.

This warranty shall not apply if the Product is not applied in accordance with all labels and directions on properly prepared and approved surfaces; when the Product fails due to improper product application, insufficient coating thickness, or improper surface preparation; cracked structural surfaces; reoccurring efflorescence; or any conditions not reasonably foreseen by us.

Package labeling, application guides, internet demonstrations, other internet information, and specifications are all as complete as possible, but cannot encompass all conditions, applications and/or surfaces so therefore are considered suggestions only. It is the responsibility of the purchaser to follow the most current packaging, websites and literature instructions published at the time of application and failure to follow such instructions shall void this limited warranty. Application information is subject to periodic revision and actual site conditions may affect performance. The user is further responsible for complying with local construction regulations and codes.

All customers are advised to conduct their own test in actual use conditions before using the product. Purchase of the product acknowledges acceptance of these terms.

In the event of a breach of this limited warranty you must promptly notify us. Your remedy for a breach of this limited warranty is limited to a replacement of the product purchased or, at our option, a refund of the purchase price. This is the EXCLUSIVE REMEDY. For warranty fulfillment, return used product container and original sales receipt to Ames Research Laboratories, Inc, Product Services Department, 1891 16th St SE, Salem, OR, 97302.

In no event shall Ames Research Laboratories, Inc or its affiliates, stores, store sales personnel, nor company salespeople be liable for any penalties, special, contingent, punitive, incidental, or consequential losses, damages, or expenses due to breach of warranty, breach of contract, tort (including, but not limited to, negligence, breach of warranty and strict liability, whether sole or concurrent), or otherwise including, but not limited to, damages for destruction of or loss to property, personal injury (to the extent permitted by law), late delivery or loss of use property, loss of production, revenue, or profits, cost of capital, cost of substitute products, or for any other types of economic loss, or for claims of customers of purchaser or users of the Product for any such damages, even if we have been advised of the likelihood of such damages.

Warranty Exclusions:

Products for Roof or Roof Decks: This warranty in no way implies replacement due to product failure from improper application, inadequate rooftop drainage, or ponding. Materials are specified in a system which requires application at recommended rates to achieve a final finished system thickness.

Products for Waterproofing: Waterproofing projects can frequently involve a combination of products and systems working together to provide the intended waterproofing.

Substrate Limitations: No warranty is given for application of any of our products when applied over dirty, wet, contaminated, or deteriorated substrates that are not first cleaned or rehabilitated to a useable condition. It is the user’s responsibility to identify and resolve any substandard substrate conditions.

Adhesion Exclusions: Sale of materials to user does not imply acceptance by us or buyers intended use or substrate. It is the responsibility of the user to apply test patches of the product at recommended rates and conduct any testing to confirm adhesion to their substrate.

Frozen Product Exclusions: Products may freeze during storage or application in freezing temperatures. Freezing product is not covered under product defect warranty.

Use of Product in Conjunction with the Products of Others: Some products by others that may be used in conjunction with our products include - but may not be limited to - foundation drainage systems, protection board, plumbing connections, backfill materials, roof ballast, cleaning chemicals, etc. No warranty is expressed nor implied on failures of product to perform due to differing systems or materials being installed incorrectly or without regard to compatibility with our products.

LIMITED WARRANTY

Product: Blue Max Tile & Floor

Term of Warranty: 10 Years

When properly applied, (dba) Ames Research Laboratories, Inc. (“we” or “us”) warrants that Product was free from manufacturing defects at the time of manufacture. THIS LIMITED WARRANTY EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. This warranty does not apply to any water containment system including, without limitation, cisterns, pools, fountains, water features, holding tanks and ponds.

This warranty shall not apply if the Product is not applied in accordance with all labels and directions on properly prepared and approved surfaces; when the Product fails due to improper product application, insufficient coating thickness, or improper surface preparation; cracked structural surfaces; reoccurring efflorescence; or any conditions not reasonably foreseen by us.

Package labeling, application guides, internet demonstrations, other internet information, and specifications are all as complete as possible, but cannot encompass all conditions, applications and/or surfaces so therefore are considered suggestions only. It is the responsibility of the purchaser to follow the most current packaging, websites and literature instructions published at the time of application and failure to follow such instructions shall void this limited warranty. Application information is subject to periodic revision and actual site conditions may affect performance. The user is further responsible for complying with local construction regulations and codes.

All customers are advised to conduct their own test in actual use conditions before using the product. Purchase of the product acknowledges acceptance of these terms.

In the event of a breach of this limited warranty you must promptly notify us. Your remedy for a breach of this limited warranty is limited to a replacement of the product purchased or, at our option, a refund of the purchase price. This is the EXCLUSIVE REMEDY. For warranty fulfillment, return used product container and original sales receipt to Ames Research Laboratories, Inc, Product Services Department, 1891 16th St SE, Salem, OR, 97302.

In no event shall Ames Research Laboratories, Inc or its affiliates, stores, store sales personnel, nor company salespeople be liable for any penalties, special, contingent, punitive, incidental, or consequential losses, damages, or expenses due to breach of warranty, breach of contract, tort (including, but not limited to, negligence, breach of warranty and strict liability, whether sole or concurrent), or otherwise including, but not limited to, damages for destruction of or loss to property, personal injury (to the extent permitted by law), late delivery or loss of use property, loss of production, revenue, or profits, cost of capital, cost of substitute products, or for any other types of economic loss, or for claims of customers of purchaser or users of the Product for any such damages, even if we have been advised of the likelihood of such damages.

Warranty Exclusions:

Products for Roof or Roof Decks: This warranty in no way implies replacement due to product failure from improper application, inadequate rooftop drainage, or ponding. Materials are specified in a system which requires application at recommended rates to achieve a final finished system thickness.

Products for Waterproofing: Waterproofing projects can frequently involve a combination of products and systems working together to provide the intended waterproofing.

Substrate Limitations: No warranty is given for application of any of our products when applied over dirty, wet, contaminated, or deteriorated substrates that are not first cleaned or rehabilitated to a useable condition. It is the user’s responsibility to identify and resolve any substandard substrate conditions.

Adhesion Exclusions: Sale of materials to user does not imply acceptance by us or buyers intended use or substrate. It is the responsibility of the user to apply test patches of the product at recommended rates and conduct any testing to confirm adhesion to their substrate.

Frozen Product Exclusions: Products may freeze during storage or application in freezing temperatures. Freezing product is not covered under product defect warranty.

Use of Product in Conjunction with the Products of Others: Some products by others that may be used in conjunction with our products include - but may not be limited to - foundation drainage systems, protection board, plumbing connections, backfill materials, roof ballast, cleaning chemicals, etc. No warranty is expressed nor implied on failures of product to perform due to differing systems or materials being installed incorrectly or without regard to compatibility with our products.

LIMITED WARRANTY

Product: Maximum Stretch

Term of Warranty: 12 Years

When properly applied, (dba) Ames Research Laboratories, Inc. (“we” or “us”) warrants that Product was free from manufacturing defects at the time of manufacture. THIS LIMITED WARRANTY EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. This warranty does not apply to any water containment system including, without limitation, cisterns, pools, fountains, water features, holding tanks and ponds.

This warranty shall not apply if the Product is not applied in accordance with all labels and directions on properly prepared and approved surfaces; when the Product fails due to improper product application, insufficient coating thickness, or improper surface preparation; cracked structural surfaces; reoccurring efflorescence; or any conditions not reasonably foreseen by us.

Package labeling, application guides, internet demonstrations, other internet information, and specifications are all as complete as possible, but cannot encompass all conditions, applications and/or surfaces so therefore are considered suggestions only. It is the responsibility of the purchaser to follow the most current packaging, websites and literature instructions published at the time of application and failure to follow such instructions shall void this limited warranty. Application information is subject to periodic revision and actual site conditions may affect performance. The user is further responsible for complying with local construction regulations and codes.

All customers are advised to conduct their own test in actual use conditions before using the product. Purchase of the product acknowledges acceptance of these terms.

In the event of a breach of this limited warranty you must promptly notify us. Your remedy for a breach of this limited warranty is limited to a replacement of the product purchased or, at our option, a refund of the purchase price. This is the EXCLUSIVE REMEDY. For warranty fulfillment, return used product container and original sales receipt to Ames Research Laboratories, Inc, Product Services Department, 1891 16th St SE, Salem, OR, 97302.

In no event shall Ames Research Laboratories, Inc or its affiliates, stores, store sales personnel, nor company salespeople be liable for any penalties, special, contingent, punitive, incidental, or consequential losses, damages, or expenses due to breach of warranty, breach of contract, tort (including, but not limited to, negligence, breach of warranty and strict liability, whether sole or concurrent), or otherwise including, but not limited to, damages for destruction of or loss to property, personal injury (to the extent permitted by law), late delivery or loss of use property, loss of production, revenue, or profits, cost of capital, cost of substitute products, or for any other types of economic loss, or for claims of customers of purchaser or users of the Product for any such damages, even if we have been advised of the likelihood of such damages.

Warranty Exclusions:

Products for Roof or Roof Decks: This warranty in no way implies replacement due to product failure from improper application, inadequate rooftop drainage, or ponding. Materials are specified in a system which requires application at recommended rates to achieve a final finished system thickness.

Products for Waterproofing: Waterproofing projects can frequently involve a combination of products and systems working together to provide the intended waterproofing.

Substrate Limitations: No warranty is given for application of any of our products when applied over dirty, wet, contaminated, or deteriorated substrates that are not first cleaned or rehabilitated to a useable condition. It is the user’s responsibility to identify and resolve any substandard substrate conditions.

Adhesion Exclusions: Sale of materials to user does not imply acceptance by us or buyers intended use or substrate. It is the responsibility of the user to apply test patches of the product at recommended rates and conduct any testing to confirm adhesion to their substrate.

Frozen Product Exclusions: Products may freeze during storage or application in freezing temperatures. Freezing product is not covered under product defect warranty.

Use of Product in Conjunction with the Products of Others: Some products by others that may be used in conjunction with our products include - but may not be limited to - foundation drainage systems, protection board, plumbing connections, backfill materials, roof ballast, cleaning chemicals, etc. No warranty is expressed nor implied on failures of product to perform due to differing systems or materials being installed incorrectly or without regard to compatibility with our products